Legal
Legal & disclaimer
The short, plain-language version of how this site works — so you always know where you stand.
Last updated: 13 November 2026
Free for travellers
Free for travellers. Funded by commissions that providers pay after a completed service and by clearly labelled partner listings. Details such as opening hours, prices, ferry times and local conditions can change — please double-check anything important with the provider or an official source.
A request is not a confirmed booking
Nothing you send on this site — a request form, a concierge chat message, a trip plan — is a confirmed booking. Every request is confirmed directly with you by our local staff or the provider before anything is final. If you don't hear back, nothing is booked.
AI assistant disclosure
The AI assistant and trip planner use an AI model (OpenAI) to answer from Samui Local Hub's own content. AI answers can be incomplete, outdated or wrong — opening hours shift, businesses move, seasons change. Anything that matters (prices, availability, timings) is confirmed by a human before it becomes a booking. You can chat with the AI assistant without an account within a daily limit; the AI trip planner needs a free account with a confirmed email address. More: AI disclosure.
Payment disclaimer
Payment for a service is arranged directly with the provider or owner after your booking is confirmed — for example cash, card terminal, Thai bank transfer, PromptPay or a payment link. Never send payment details through the chat.
Indicative prices
All prices shown are indicative. The confirmed price comes from the provider before you commit to anything.
External platforms & links
We currently do not link to external booking platforms. If we ever do, those links will be clearly marked, and booking and payment on such a platform will happen under that platform's own terms, not ours. Affiliate links, if used, are always labelled and never appear in safety, transport or weather warnings.