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Help

How can we help?

Everything on this site in plain words. Pick what you want to do — each card shows the steps.

What do you want to do?

  • Explore places

    Find beaches, viewpoints, temples, markets and more.

    1. Open Discover and pick a category, or type in the search box
    2. Tap a place to see facts, tips and the map
    3. Add it to your free route or a private tour
  • Plan my own route (free)

    You drive yourself — scooter, car, bike or on foot.

    1. Say where you start (your hotel or an area)
    2. Add places, or tap “Surprise me” for a ready-made day
    3. Open the route in Google Maps — or save it as an image or short video for Instagram, TikTok or WhatsApp
  • Book a private tour

    A local driver picks you up and takes you to your stops.

    1. Choose the date, times and your pickup point
    2. Pick the places you want to see — the planner checks the timing
    3. Send the request — our team checks with a driver and gets back to you
  • Ask the AI planner

    Not sure yet? Describe your trip and get ideas and a day-by-day plan.

    1. Write what you like and how many days you have
    2. Get suggestions and a plan you can adjust
    3. Turn the ideas into a route or a request
  • Rent a scooter or book an activity

    Vehicles, boat trips, classes and more from local providers.

    1. Pick a service and tap “Request”
    2. Fill in the short form — what, when, where and how to reach you
    3. A team member contacts you and confirms with the provider

Frequently asked questions

Do I need an account?

No — you can explore, plan routes and send requests without one. A free account lets you save routes and share beach reports or tips.

Do I pay anything on this site?

No. No payment is taken on this site. After a booking is confirmed you pay the local provider directly.

How quickly will someone reply to my request?

Usually within 5–30 minutes during operating hours (12:00–23:00 Thailand time), on the contact channel you chose.

What is the difference between Route Studio and a private tour?

Route Studio is free and for when you drive yourself. A private tour is a request: a local driver takes you and our team confirms the details first.

How do I post my route on Instagram or TikTok?

In Route Studio, choose Post (4:5) or Story (9:16), then tap Create image or Create video. The file is made on your phone — nothing is uploaded — and lands in your downloads or photos. Then pick it from your gallery in the app.

Where can I see my request?

After sending, you get a status page with a personal link. Keep that link — it always shows the current status.

How do I change the language or switch to light/dark mode?

Use the globe icon in the header for the language and the sun/moon icon for light or dark mode.

Closed a tip by mistake?

Show all help tips again on this device.

Still stuck?

Read the full request process or contact our team.