Legal
AI disclosure
Our AI travel planner helps you plan your days on Koh Samui. Here is honestly what it is and isn't.
Last updated: 13 November 2026
How it works
The assistant uses an AI language model (OpenAI; Anthropic's Claude instead, if we switch providers). It looks up facts in Samui Local Hub's own database — places, areas, events, services and guides — and writes the answer from what it found. It does not browse the web.
What it won't do
It must not invent prices, opening hours, schedules or availability. If our data doesn't contain something, it says so. It never confirms a booking — a human confirms every request.
Mistakes are possible
AI answers can still be incomplete or wrong, and our data can be out of date. Check important details (ferry times, opening hours, weather warnings) with the official source. In an emergency call 1669 (medical) or 191 (police); tourist police: 1155.
Access and fair-use limits
You can chat with the AI assistant without an account. To keep it free, use without an account has a daily limit and a limit per conversation, counted under keyed one-way hashes of your IP address and browser — never the raw address. A free account with a confirmed email address gives you higher daily and monthly limits and the AI trip planner; your account page shows how much you have used. Answers that fail on our side don't count.
Your data
Your messages are sent to the AI provider to generate the reply and are kept in our system for 90 days, together with any contact details you type in (for example when the assistant prepares a booking request for you). Don't enter passport numbers, payment data or health information. Details: Privacy policy.